Western Drug has been Bozeman’s downtown pharmacy for over 40 years. In 2009 they moved the business to it’s current home along the west wall inside Heebs Fresh Market. This new location offers customers one-stop convenience for all their pharmacy needs.
The History of Western Drug
Western Drug” was originally a Havre-based pharmacy chain with stores throughout Montana. Many of the stores in the original chain are still in operation, but are either independently owned and operated, or are part of other pharmacy chains. Many of these stores have opted to keep the Western Drug name, which was well-known throughout the state. Western Drug of Bozeman is an independent corporation. We are not currently affiliated or associated with any other stores or corporations. Our store was incorporated in 1971 (as part of the original chain), and has been independently owned and operated since March 1, 1999.
Putting Our Customers First
In the era of the chain store, when employees work for a conglomerate rather than for the customer, the family-run business and the personal service it represents has become a rarity. Western Drug of Bozeman is a pleasant alternative to the hustle and bustle of the discount store pharmacies and the “mega-marts”. In business since 1971, our continued success business is due to many factors, but mostly customer service. We go out of our way to take care of people. Whatever you need, we either have it in stock or we’ll find it for you. Even if you are unable to make it downtown, we offer convenient delivery service to meet your needs. The key to our store’s success has been figuring out what our customers want and providing it to them.
According to a customer satisfaction survey released in October 2003 by Consumer Reports, 85 percent of independent pharmacy customers were very or completely satisfied with their experiences. Just 58 percent of chain store customers felt the same way.
Come visit Western Drug and see the difference an independent drug store can make!
Meet Our Pharmacists:
Western Drug Owner and Pharmacist
Western Drug Pharmacist