Western Drug has been Downtown Bozeman’s pharmacy for over 40 years!
After 38 years downtown, it was time to bring Western Drug into the 21st century.
Times change, people change, markets change, and businesses must also change. In 2009, we moved to a new and improved space inside Heeb’s East Main Grocery. Please note that much of what you liked about Western Drug has stayed the same, and our new location is much better. Our downsized business allows us to better focus on the core of what we do, taking care of your healthcare needs. The location inside Heeb’s ensures one-stop convenience, and better parking.
The History of Western Drug
Western Drug” was originally a Havre-based pharmacy chain with stores throughout Montana. Many of the stores in the original chain are still in operation, but are either independently owned and operated, or are part of other pharmacy chains. Many of these stores have opted to keep the Western Drug name, which was well-known throughout the state. Western Drug of Bozeman is an independent corporation. We are not currently affiliated or associated with any other stores or corporations. Our store was incorporated in 1971 (as part of the original chain), and has been independently owned and operated since March 1, 1999.
Putting Our Customers First
In the era of the chain store, when employees work for a conglomerate rather than for the customer, the family-run business and the personal service it represents has become a rarity. Western Drug of Bozeman is a pleasant alternative to the hustle and bustle of the discount store pharmacies and the “mega-marts”. In business since 1971, our continued success business is due to many factors, but mostly customer service. We go out of our way to take care of people. Whatever you need, we either have it in stock or we’ll find it for you. Even if you are unable to make it downtown, we offer convenient delivery service to meet your needs. The key to our store’s success has been figuring out what our customers want and providing it to them.
According to a customer satisfaction survey released in October 2003 by Consumer Reports, 85 percent of independent pharmacy customers were very or completely satisfied with their experiences. Just 58 percent of chain store customers felt the same way.
Come visit Western Drug and see the difference an independent drug store can make!